Legal & Compliance

Privacy Policy

At HourOps, your privacy and data security are our highest priorities. This Privacy Policy outlines how we collect, use, and protect your information, ensuring the highest standards of data isolation and compliance.

1. Strict GDPR Compliance

We strictly adhere to the General Data Protection Regulation (GDPR) and other global privacy frameworks. You have the right to access, rectify, or erase your personal data. We are committed to transparency and give you full control over how your information is handled.

2Tenant-Level Data Isolation

Security is built into the core of our architecture. We employ a strict data isolation policy at the database level.

  • Tenant-Level Validations: Every request is rigorously validated at the tenant level to prevent cross-tenant data leakage.
  • Siloed Architecture: Your organization's data is completely siloed and logically separated from all other users on the platform.

This ensures that your app environment remains incredibly secure and that your data is impossible to access by unauthorized parties.

3. Data Security & Safety

All our user data is safe. We use state-of-the-art encryption in transit (TLS 1.3) and rigorous Row-Level Security (RLS) at the database level to ensure tenant isolation. Our infrastructure is actively monitored 24/7 for vulnerabilities, ensuring that your workforce data, timesheets, and project details are guarded against any threats.

4. Standard Data Collection & Use

We only collect data that is strictly necessary for the operation of the HourOps platform. This includes:

  • Account Information: Name, email address, and role for authentication and RBAC.
  • Operational Data: Timesheets, leave balances, and project assignments required for workforce management.
  • Usage Logs: System logs used strictly for auditing and performance monitoring.
  • AI Processing: When you use the AI Assistant, your requests are processed securely as intent-routing actions. We do not use your private company data or prompt history to train external AI models.

We do not sell, rent, or share your personal data with third-party advertisers.

5. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact our Data Protection Officer at privacy@hourops.com or reach out to our support team at support@hourops.com for any queries related to data privacy.

Last updated: June 27, 2026

This app was carefully crafted by security-aware engineers.