Change your plan as your team grows.
HourOps subscriptions are designed to be flexible. You can move from Essential to Turbo or Enterprise, adjust your seats, and manage sub-account add-ons as your operating model changes.
Upgrade or downgrade when needed
You can change between the available plans to match your feature, capacity, and isolation requirements. Review the current plan limits and pricing on our Pricing page.
Essential
A simple unified workspace for teams that do not need sub-accounts.
Turbo
Adds sub-account capacity for separating employees, vendors, and contractors.
Enterprise
A dedicated environment and tailored infrastructure for larger requirements.
Want to explore sub-accounts first?
Sub-accounts are not included in the Free plan. If you would like to see how vendor and contractor workspaces could fit your organization before subscribing to Turbo or Enterprise, contact support@hourops.com. We'll be happy to talk through your requirements and help you evaluate the right plan.
Seat increases and decreases
Increase seats: new seats become available immediately. The additional cost for the rest of the current billing period is prorated, so you pay for the time those seats are actually active.
Decrease seats: the current billing cycle is not changed. The lower seat count takes effect at the next billing cycle.
Sub-account add-ons
Where your plan supports sub-accounts, you can increase or decrease the number of additional sub-account add-ons as your vendor and contractor needs change.
Added sub-accounts are billed according to the applicable plan pricing. Removing an add-on does not rewrite the current billing cycle; the reduced configuration is applied to the next cycle.
Moving to Enterprise
An Enterprise upgrade requires coordination with HourOps support. Our team must create and configure your dedicated environment, including the dedicated infrastructure and plan settings agreed for your organization. Contact support before switching so we can schedule the setup and confirm the commercial terms.
Contact HourOps supportSubscription cancellation policy
Paid subscriptions are billed monthly. Seat increases take effect immediately and are prorated for the remainder of the current billing cycle; seat decreases apply at the next billing cycle.
You can cancel your subscription at any time. Cancellation stops the next renewal; it does not retroactively cancel the current billing period or automatically create a refund for charges already processed.
Your current plan remains subject to the billing terms shown at cancellation. Seat reductions and sub-account removals are applied at the next billing cycle, while eligible new-subscription refunds are handled under our separate Refund Policy.
For plan changes, cancellation help, or Enterprise onboarding, contact support@hourops.com.